Добрый день.

Перестали работать чаты WhatsApp. При попытке провести повторную привязку устройства в WhatsApp после сканирования QR кода в 1С как-будто все проходит штатно (пишет "Статус подключения: Активно"), но в WhatsApp пишет ошибку и привязка не появляется в списке. Чаты не работают после такого.
В системных логах в файле ModuleCTIClient/chatsd/***.log фиксируются такие события:
Судя по сообщению, клиент устарел.
Только у меня такая ошибка или ждем обновления?

Добрый день.

В журнале регистрации каждые пол минуты регистрируется ошибка "ПТ20_Мессенджеры.ЗагрузитьВходящиеСообщения" с таким комментарием:
Сами чаты при этом работают корректно.
О чем говорит эта ошибка и как от нее можно избавиться?

Версия модуля: ПодсистемаТелефонии40_УТиВСК 4.0.5.8

Спасибо за наводку. Кажется, нашел, где была проблема.

Стоит MikoPBX. Один входящий маршрут: перевести вызов на очередь. В очереди только один номер - офис-менеджер. Есть интеграция с 1С: КА.
Иногда, во время входящего звонка вместе с телефоном офис-менеджера начинают звонить телефоны некоторых других сотрудников. До конца разобраться с ситуацией не получается, но кажется, что дополнительно звонит телефон ответственного менеджера клиента.
Похоже на поведение модуля умной маршрутизации для 1C:Предприятия, но на АТС этот модуль не установлен.

Подскажите, пожалуйста, что это может быть?
Или может подскажите, как можно отловить по логам.

Максим, спасибо за подсказку с Установщик.epf. Наша конфигурация локализована и поэтому не поддерживается установщиком, но посмотрев код, поняли, как правильно определять для себя необходимое расширение.

Спасибо за Ваши советы.
К сожалению, на данный момент мы не смогли найти решения, чтобы полностью исправить проблему. Но при работе через толстый клиент все отображается корректно. Так что пока пользуемся этим способом при необходимости.

Добрый день.

Есть конфигурация "Комплексная автоматизация" в которую подключен "1С:CRM. Модуль для 1С:ERP и 1С:КА2 (версия 3)".
Какое расширение правильнее использовать для такой конфигурации: ПодсистемаТелефонии40_УТ_КА_ERP или ПодсистемаТелефонии40_CRM3? В чем будет разница?

Добрый день.

После обновления платформы на 8.3.21.1508 в большинстве форм подсистемы телефонии стали странные цвета (смотри скриншот). Похоже на проблему в платформе, но почему тогда изменились только формы подсистемы телефонии?

Кто-нибудь сталкивался с таким? Есть способы лечения?

Я правильно понимаю, что вторую редакцию можно рядом с первой поставить, потом сконвертировать записи, потом вытереть первую?

Добрый день.
Что-то не могу найти инструкцию по обновлению панели телефонии и журнала звонков 1-й редакции на 2-ю.
Это вообще возможно без потери истории звонков и стикеров? Если да, подскажите, пожалуйста, где лежит инструкция.

Все понятно. Спасибо за ответ.

Итак, проблема решилась добавлением пользователю 1cami права command-Write.
Пока меня такое решение устраивает, но очень хотелось бы понять, это инструкция устарела, или все же я где-то накосячил?

Ну, и ошибка "...На АТС не описан hint для внутреннего номера 127. Функции звонков могут быть недоступны!" сохранилась.

И еще наблюдение.

Когда изменил в 1С пользователя на admin и соответствующий пароль, то все заработало как надо.
Получается, пользователю 1cami не хватает прав.

Вот лог включения панели телефонии:

Скрытый текст

Цитата new Structure("response, message","Success", "Authentication accepted") new Structure("response, actionid, variable, value","Success", "pt1c127", "SYSTEMNAME", "") new Structure("response, actionid, variable, value","Success", "pt1c127", "TRANSFER_CONTEXT", "from-internal-xfer") new Structure("response, actionid, variable, value","Success", "pt1c127", "MIKO_MyPBX", "") new Structure("response, message","Success", "Authentication accepted") new Structure("response, actionid, message","Success", "pt1c127", "Originate successfully queued") [UserEvent] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{25,{{"S","event"},{"S","UserEvent"}},{{"S","defaultcontext"},{"S","from-internal"}},{{"S","channelstate"},{"S","4"}},{{"S","privilege"},{"S","user,all"}},{{"S","channel"},{"S","Local/10000111@miko_ajam-00000001;2"}},{{"S","channelstatedesc"},{"S","Ring"}},{{"S","calleridnum"},{"S","<unknown>"}},{{"S","context"},{"S","miko_ajam"}},{{"S","calleridname"},{"S","<unknown>"}},{{"S","connectedlinenum"},{"S","<unknown>"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","en"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","10000111"}},{{"S","priority"},{"S","3"}},{{"S","uniqueid"},{"S","1575378578.11"}},{{"S","linkedid"},{"S","1575378578.10"}},{{"S","userevent"},{"S","AsteriskSettings"}},{{"S","chan1c"},{"S","pt1c127"}},{{"S","faxsendurl"},{"S","80/admin/1c/upload/index.php"}},{{"S","skypecontext"},{"S",""}},{{"S","dialplanver"},{"S","1.0.0.6"}},{{"S","autoanswernumber"},{"S","**"}},{{"S","statistic"},{"S",""}},{{"S","ghostscriptver"},{"S","012"}}}} [UserEvent] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{18,{{"S","event"},{"S","UserEvent"}},{{"S","channelstate"},{"S","4"}},{{"S","privilege"},{"S","user,all"}},{{"S","channel"},{"S","Local/10000111@miko_ajam-00000001;2"}},{{"S","channelstatedesc"},{"S","Ring"}},{{"S","calleridnum"},{"S","<unknown>"}},{{"S","context"},{"S","miko_ajam"}},{{"S","calleridname"},{"S","<unknown>"}},{{"S","connectedlinenum"},{"S","<unknown>"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","en"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","10000111"}},{{"S","priority"},{"S","3"}},{{"S","uniqueid"},{"S","1575378578.11"}},{{"S","linkedid"},{"S","1575378578.10"}},{{"S","userevent"},{"S","HintsEnd"}},{{"S","chan1c"},{"S","pt1c127"}}}} [Hangup] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{18,{{"S","event"},{"S","Hangup"}},{{"S","channelstate"},{"S","6"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","Local/10000111@miko_ajam-00000001;1"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","<unknown>"}},{{"S","context"},{"S","miko_ajam"}},{{"S","calleridname"},{"S","<unknown>"}},{{"S","connectedlinenum"},{"S","<unknown>"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","en"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","10000111"}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1575378578.10"}},{{"S","linkedid"},{"S","1575378578.10"}},{{"S","cause_txt"},{"S","Unknown"}},{{"S","cause"},{"S","0"}}}} [Hangup] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{18,{{"S","event"},{"S","Hangup"}},{{"S","channelstate"},{"S","6"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","Local/10000111@miko_ajam-00000001;2"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","<unknown>"}},{{"S","context"},{"S","miko_ajam"}},{{"S","calleridname"},{"S","<unknown>"}},{{"S","connectedlinenum"},{"S","<unknown>"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","en"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","h"}},{{"S","priority"},{"S","3"}},{{"S","uniqueid"},{"S","1575378578.11"}},{{"S","linkedid"},{"S","1575378578.10"}},{{"S","cause_txt"},{"S","Unknown"}},{{"S","cause"},{"S","0"}}}} ...АТС не вернула таблицу hints. Отображение статусов сотрудников не будет работать!

Уже здесь наблюдается проблема: ...АТС не вернула таблицу hints.

Вот лог входящего звонка:

Скрытый текст

Цитата [DialBegin] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{32,{{"S","event"},{"S","DialBegin"}},{{"S","channelstate"},{"S","4"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","PJSIP/502000-00000006"}},{{"S","channelstatedesc"},{"S","Ring"}},{{"S","destuniqueid"},{"S","1575378519.9"}},{{"S","calleridnum"},{"S","87152461318"}},{{"S","calleridname"},{"S","87152461318"}},{{"S","destchannelstatedesc"},{"S","Down"}},{{"S","context"},{"S","macro-dial-one"}},{{"S","connectedlinenum"},{"S","<unknown>"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","s"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{2,{{"S","CDR(linkedid)"},{"S","1575378518.8"}},{{"S","INTERCHANNEL"},{"S",""}}}}},{{"S","priority"},{"S","55"}},{{"S","uniqueid"},{"S","1575378518.8"}},{{"S","linkedid"},{"S","1575378518.8"}},{{"S","destcalleridnum"},{"S","127"}},{{"S","destchannel"},{"S","PJSIP/127-00000007"}},{{"S","destchannelstate"},{"S","0"}},{{"S","destcalleridname"},{"S","Tarasov Maksim (Petropavlovsk)"}},{{"S","destconnectedlinenum"},{"S","87152461318"}},{{"S","destconnectedlinename"},{"S","87152461318"}},{{"S","destlinkedid"},{"S","1575378518.8"}},{{"S","destlanguage"},{"S","ru"}},{{"S","destaccountcode"},{"S",""}},{{"S","destcontext"},{"S","func-apply-sipheaders"}},{{"S","destexten"},{"S","s"}},{{"S","destpriority"},{"S","13"}},{{"S","dialstring"},{"S","127/sip:127@192.168.253.95:52733"}}}} [Newstate] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{17,{{"S","event"},{"S","Newstate"}},{{"S","channelstate"},{"S","5"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","PJSIP/127-00000007"}},{{"S","channelstatedesc"},{"S","Ringing"}},{{"S","calleridnum"},{"S","127"}},{{"S","context"},{"S","from-internal"}},{{"S","calleridname"},{"S","Tarasov Maksim (Petropavlovsk)"}},{{"S","connectedlinenum"},{"S","87152461318"}},{{"S","connectedlinename"},{"S","87152461318"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","127"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{3,{{"S","CDR(linkedid)"},{"S","1575378518.8"}},{{"S","1cautoanswer"},{"S",""}},{{"S","extenfrom1c"},{"S",""}}}}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1575378519.9"}},{{"S","linkedid"},{"S","1575378518.8"}}}} [ExtensionStatus] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{7,{{"S","event"},{"S","ExtensionStatus"}},{{"S","privilege"},{"S","call,all"}},{{"S","hint"},{"S","PJSIP/127&Custom:DND127,CustomPresence:127"}},{{"S","exten"},{"S","127"}},{{"S","status"},{"S","8"}},{{"S","context"},{"S","ext-local"}},{{"S","statustext"},{"S","Ringing"}}}} [DialEnd] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{32,{{"S","event"},{"S","DialEnd"}},{{"S","channelstate"},{"S","4"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","PJSIP/502000-00000006"}},{{"S","channelstatedesc"},{"S","Ring"}},{{"S","destuniqueid"},{"S","1575378519.9"}},{{"S","calleridnum"},{"S","87152461318"}},{{"S","calleridname"},{"S","87152461318"}},{{"S","destchannelstatedesc"},{"S","Ringing"}},{{"S","context"},{"S","macro-dial-one"}},{{"S","connectedlinenum"},{"S","<unknown>"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","s"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{2,{{"S","CDR(linkedid)"},{"S","1575378518.8"}},{{"S","INTERCHANNEL"},{"S",""}}}}},{{"S","priority"},{"S","55"}},{{"S","uniqueid"},{"S","1575378518.8"}},{{"S","linkedid"},{"S","1575378518.8"}},{{"S","destcalleridnum"},{"S","127"}},{{"S","destchannel"},{"S","PJSIP/127-00000007"}},{{"S","destchannelstate"},{"S","5"}},{{"S","destcalleridname"},{"S","Tarasov Maksim (Petropavlovsk)"}},{{"S","destconnectedlinenum"},{"S","87152461318"}},{{"S","destconnectedlinename"},{"S","87152461318"}},{{"S","destlinkedid"},{"S","1575378518.8"}},{{"S","destlanguage"},{"S","ru"}},{{"S","destaccountcode"},{"S",""}},{{"S","destcontext"},{"S","from-internal"}},{{"S","destexten"},{"S","127"}},{{"S","destpriority"},{"S","1"}},{{"S","dialstatus"},{"S","CANCEL"}}}} [ExtensionStatus] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{7,{{"S","event"},{"S","ExtensionStatus"}},{{"S","privilege"},{"S","call,all"}},{{"S","hint"},{"S","PJSIP/127&Custom:DND127,CustomPresence:127"}},{{"S","exten"},{"S","127"}},{{"S","status"},{"S","0"}},{{"S","context"},{"S","ext-local"}},{{"S","statustext"},{"S","Idle"}}}} [Hangup] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{18,{{"S","event"},{"S","Hangup"}},{{"S","channelstate"},{"S","5"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","PJSIP/127-00000007"}},{{"S","channelstatedesc"},{"S","Ringing"}},{{"S","calleridnum"},{"S","127"}},{{"S","context"},{"S","from-internal"}},{{"S","calleridname"},{"S","Tarasov Maksim (Petropavlovsk)"}},{{"S","connectedlinenum"},{"S","87152461318"}},{{"S","connectedlinename"},{"S","87152461318"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","127"}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1575378519.9"}},{{"S","linkedid"},{"S","1575378518.8"}},{{"S","cause_txt"},{"S","Unknown"}},{{"S","cause"},{"S","0"}}}} [Hangup] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{18,{{"S","event"},{"S","Hangup"}},{{"S","channelstate"},{"S","4"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","PJSIP/502000-00000006"}},{{"S","channelstatedesc"},{"S","Ring"}},{{"S","calleridnum"},{"S","87152461318"}},{{"S","context"},{"S","ext-local"}},{{"S","calleridname"},{"S","87152461318"}},{{"S","connectedlinenum"},{"S","<unknown>"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","h"}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1575378518.8"}},{{"S","linkedid"},{"S","1575378518.8"}},{{"S","cause_txt"},{"S","Interworking, unspecified"}},{{"S","cause"},{"S","127"}}}}

А вот еще, на всякий случай, лог такого же входящего звонка, но на старой АТС (т.е. база 1С та же самая):

Скрытый текст

Цитата [DialBegin] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{32,{{"S","event"},{"S","DialBegin"}},{{"S","channelstate"},{"S","4"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","PJSIP/502000-00000002"}},{{"S","channelstatedesc"},{"S","Ring"}},{{"S","destuniqueid"},{"S","1575378214.17"}},{{"S","calleridnum"},{"S","87152461318"}},{{"S","calleridname"},{"S","87152461318"}},{{"S","destchannelstatedesc"},{"S","Down"}},{{"S","context"},{"S","macro-dial-one"}},{{"S","connectedlinenum"},{"S","<unknown>"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","s"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{2,{{"S","CDR(linkedid)"},{"S","1575378214.16"}},{{"S","INTERCHANNEL"},{"S",""}}}}},{{"S","priority"},{"S","54"}},{{"S","uniqueid"},{"S","1575378214.16"}},{{"S","linkedid"},{"S","1575378214.16"}},{{"S","destcalleridnum"},{"S","127"}},{{"S","destchannel"},{"S","PJSIP/127-00000003"}},{{"S","destchannelstate"},{"S","0"}},{{"S","destcalleridname"},{"S","Tarasov Maksim (Petropavlovsk)"}},{{"S","destconnectedlinenum"},{"S","87152461318"}},{{"S","destconnectedlinename"},{"S","87152461318"}},{{"S","destlinkedid"},{"S","1575378214.16"}},{{"S","destlanguage"},{"S","ru"}},{{"S","destaccountcode"},{"S",""}},{{"S","destcontext"},{"S","func-apply-sipheaders"}},{{"S","destexten"},{"S","s"}},{{"S","destpriority"},{"S","13"}},{{"S","dialstring"},{"S","127/sip:127@192.168.253.95:52733"}}}} [Newstate] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{17,{{"S","event"},{"S","Newstate"}},{{"S","channelstate"},{"S","5"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","PJSIP/127-00000003"}},{{"S","channelstatedesc"},{"S","Ringing"}},{{"S","calleridnum"},{"S","127"}},{{"S","context"},{"S","from-internal"}},{{"S","calleridname"},{"S","Tarasov Maksim (Petropavlovsk)"}},{{"S","connectedlinenum"},{"S","87152461318"}},{{"S","connectedlinename"},{"S","87152461318"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","127"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{3,{{"S","CDR(linkedid)"},{"S","1575378214.16"}},{{"S","1cautoanswer"},{"S",""}},{{"S","extenfrom1c"},{"S",""}}}}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1575378214.17"}},{{"S","linkedid"},{"S","1575378214.16"}}}} [ExtensionStatus] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{7,{{"S","event"},{"S","ExtensionStatus"}},{{"S","privilege"},{"S","call,all"}},{{"S","hint"},{"S","PJSIP/127&Custom:DND127,CustomPresence:127"}},{{"S","exten"},{"S","127"}},{{"S","status"},{"S","8"}},{{"S","context"},{"S","ext-local"}},{{"S","statustext"},{"S","Ringing"}}}} [Newstate] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{17,{{"S","event"},{"S","Newstate"}},{{"S","channelstate"},{"S","6"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","PJSIP/127-00000003"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","127"}},{{"S","context"},{"S","from-internal"}},{{"S","calleridname"},{"S","Tarasov Maksim (Petropavlovsk)"}},{{"S","connectedlinenum"},{"S","87152461318"}},{{"S","connectedlinename"},{"S","87152461318"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","127"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{3,{{"S","CDR(linkedid)"},{"S","1575378214.16"}},{{"S","CDR(dst)"},{"S",""}},{{"S","extenfrom1c"},{"S",""}}}}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1575378214.17"}},{{"S","linkedid"},{"S","1575378214.16"}}}} [DialEnd] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{32,{{"S","event"},{"S","DialEnd"}},{{"S","channelstate"},{"S","4"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","PJSIP/502000-00000002"}},{{"S","channelstatedesc"},{"S","Ring"}},{{"S","destuniqueid"},{"S","1575378214.17"}},{{"S","calleridnum"},{"S","87152461318"}},{{"S","calleridname"},{"S","87152461318"}},{{"S","destchannelstatedesc"},{"S","Up"}},{{"S","context"},{"S","macro-dial-one"}},{{"S","connectedlinenum"},{"S","<unknown>"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","s"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{2,{{"S","CDR(linkedid)"},{"S","1575378214.16"}},{{"S","INTERCHANNEL"},{"S",""}}}}},{{"S","priority"},{"S","54"}},{{"S","uniqueid"},{"S","1575378214.16"}},{{"S","linkedid"},{"S","1575378214.16"}},{{"S","destcalleridnum"},{"S","127"}},{{"S","destchannel"},{"S","PJSIP/127-00000003"}},{{"S","destchannelstate"},{"S","6"}},{{"S","destcalleridname"},{"S","Tarasov Maksim (Petropavlovsk)"}},{{"S","destconnectedlinenum"},{"S","87152461318"}},{{"S","destconnectedlinename"},{"S","87152461318"}},{{"S","destlinkedid"},{"S","1575378214.16"}},{{"S","destlanguage"},{"S","ru"}},{{"S","destaccountcode"},{"S",""}},{{"S","destcontext"},{"S","from-internal"}},{{"S","destexten"},{"S",""}},{{"S","destpriority"},{"S","1"}},{{"S","dialstatus"},{"S","ANSWER"}}}} [ExtensionStatus] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{7,{{"S","event"},{"S","ExtensionStatus"}},{{"S","privilege"},{"S","call,all"}},{{"S","hint"},{"S","PJSIP/127&Custom:DND127,CustomPresence:127"}},{{"S","exten"},{"S","127"}},{{"S","status"},{"S","1"}},{{"S","context"},{"S","ext-local"}},{{"S","statustext"},{"S","InUse"}}}} [BridgeEnter] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{24,{{"S","event"},{"S","BridgeEnter"}},{{"S","bridgename"},{"S","<unknown>"}},{{"S","privilege"},{"S","call,all"}},{{"S","bridgeuniqueid"},{"S","c563b74a-460f-4375-8cc0-8f2e309d7660"}},{{"S","bridgetechnology"},{"S","simple_bridge"}},{{"S","bridgecreator"},{"S","<unknown>"}},{{"S","bridgenumchannels"},{"S","1"}},{{"S","bridgetype"},{"S","basic"}},{{"S","bridgevideosourcemode"},{"S","none"}},{{"S","channel"},{"S","PJSIP/127-00000003"}},{{"S","channelstate"},{"S","6"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","127"}},{{"S","calleridname"},{"S","Tarasov Maksim (Petropavlovsk)"}},{{"S","context"},{"S","from-internal"}},{{"S","connectedlinenum"},{"S","87152461318"}},{{"S","connectedlinename"},{"S","87152461318"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S",""}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{4,{{"S","CDR(linkedid)"},{"S","1575378214.16"}},{{"S","DIALEDPEERNUMBER"},{"S","127/sip:127@192.168.253.95:52733"}},{{"S","BLKVM_CHANNEL"},{"S",""}},{{"S","BRIDGEPEER"},{"S","PJSIP/502000-00000002"}}}}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1575378214.17"}},{{"S","linkedid"},{"S","1575378214.16"}}}} [BridgeEnter] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{24,{{"S","event"},{"S","BridgeEnter"}},{{"S","bridgename"},{"S","<unknown>"}},{{"S","privilege"},{"S","call,all"}},{{"S","bridgeuniqueid"},{"S","c563b74a-460f-4375-8cc0-8f2e309d7660"}},{{"S","bridgetechnology"},{"S","simple_bridge"}},{{"S","bridgecreator"},{"S","<unknown>"}},{{"S","bridgenumchannels"},{"S","2"}},{{"S","bridgetype"},{"S","basic"}},{{"S","bridgevideosourcemode"},{"S","none"}},{{"S","channel"},{"S","PJSIP/502000-00000002"}},{{"S","channelstate"},{"S","6"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","87152461318"}},{{"S","calleridname"},{"S","87152461318"}},{{"S","context"},{"S","macro-dial-one"}},{{"S","connectedlinenum"},{"S","<unknown>"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","s"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{4,{{"S","CDR(linkedid)"},{"S","1575378214.16"}},{{"S","DIALEDPEERNUMBER"},{"S","127/sip:127@192.168.253.95:52733"}},{{"S","BLKVM_CHANNEL"},{"S",""}},{{"S","BRIDGEPEER"},{"S","PJSIP/127-00000003"}}}}},{{"S","priority"},{"S","54"}},{{"S","uniqueid"},{"S","1575378214.16"}},{{"S","linkedid"},{"S","1575378214.16"}}}} [BridgeLeave] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{24,{{"S","event"},{"S","BridgeLeave"}},{{"S","bridgename"},{"S","<unknown>"}},{{"S","privilege"},{"S","call,all"}},{{"S","bridgeuniqueid"},{"S","c563b74a-460f-4375-8cc0-8f2e309d7660"}},{{"S","bridgetechnology"},{"S","simple_bridge"}},{{"S","bridgecreator"},{"S","<unknown>"}},{{"S","bridgenumchannels"},{"S","1"}},{{"S","bridgetype"},{"S","basic"}},{{"S","bridgevideosourcemode"},{"S","none"}},{{"S","channel"},{"S","PJSIP/502000-00000002"}},{{"S","channelstate"},{"S","6"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","87152461318"}},{{"S","calleridname"},{"S","87152461318"}},{{"S","context"},{"S","macro-dial-one"}},{{"S","connectedlinenum"},{"S","<unknown>"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","s"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{4,{{"S","CDR(linkedid)"},{"S",""}},{{"S","DIALEDPEERNUMBER"},{"S",""}},{{"S","BLKVM_CHANNEL"},{"S",""}},{{"S","BRIDGEPEER"},{"S",""}}}}},{{"S","priority"},{"S","54"}},{{"S","uniqueid"},{"S","1575378214.16"}},{{"S","linkedid"},{"S","1575378214.16"}}}} [ExtensionStatus] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{7,{{"S","event"},{"S","ExtensionStatus"}},{{"S","privilege"},{"S","call,all"}},{{"S","hint"},{"S","PJSIP/127&Custom:DND127,CustomPresence:127"}},{{"S","exten"},{"S","127"}},{{"S","status"},{"S","0"}},{{"S","context"},{"S","ext-local"}},{{"S","statustext"},{"S","Idle"}}}} [BridgeLeave] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{24,{{"S","event"},{"S","BridgeLeave"}},{{"S","bridgename"},{"S","<unknown>"}},{{"S","privilege"},{"S","call,all"}},{{"S","bridgeuniqueid"},{"S","c563b74a-460f-4375-8cc0-8f2e309d7660"}},{{"S","bridgetechnology"},{"S","simple_bridge"}},{{"S","bridgecreator"},{"S","<unknown>"}},{{"S","bridgenumchannels"},{"S","0"}},{{"S","bridgetype"},{"S","basic"}},{{"S","bridgevideosourcemode"},{"S","none"}},{{"S","channel"},{"S","PJSIP/127-00000003"}},{{"S","channelstate"},{"S","6"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","127"}},{{"S","calleridname"},{"S","Tarasov Maksim (Petropavlovsk)"}},{{"S","context"},{"S","from-internal"}},{{"S","connectedlinenum"},{"S","87152461318"}},{{"S","connectedlinename"},{"S","87152461318"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S",""}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{4,{{"S","CDR(linkedid)"},{"S",""}},{{"S","DIALEDPEERNUMBER"},{"S",""}},{{"S","BLKVM_CHANNEL"},{"S",""}},{{"S","BRIDGEPEER"},{"S",""}}}}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1575378214.17"}},{{"S","linkedid"},{"S","1575378214.16"}}}} [Hangup] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{18,{{"S","event"},{"S","Hangup"}},{{"S","channelstate"},{"S","6"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","PJSIP/127-00000003"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","127"}},{{"S","context"},{"S","from-internal"}},{{"S","calleridname"},{"S","Tarasov Maksim (Petropavlovsk)"}},{{"S","connectedlinenum"},{"S","87152461318"}},{{"S","connectedlinename"},{"S","87152461318"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S",""}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1575378214.17"}},{{"S","linkedid"},{"S","1575378214.16"}},{{"S","cause_txt"},{"S","Normal Clearing"}},{{"S","cause"},{"S","16"}}}} [Hangup] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{18,{{"S","event"},{"S","Hangup"}},{{"S","channelstate"},{"S","6"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","PJSIP/502000-00000002"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","87152461318"}},{{"S","context"},{"S","ext-local"}},{{"S","calleridname"},{"S","87152461318"}},{{"S","connectedlinenum"},{"S","<unknown>"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","h"}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1575378214.16"}},{{"S","linkedid"},{"S","1575378214.16"}},{{"S","cause_txt"},{"S","Normal Clearing"}},{{"S","cause"},{"S","16"}}}}

Приложу файлы manager.conf на всякий случай. Что-то мне кажется, в этом направлении проблема.