в кабинете https://lic.miko.ru/ в разделе "лицензионные ключи" мы видим только триальную лицензию и лицензию на "Модуль журнал звонков и аналитика", а постоянную лицензию не видим

просмотрел
в мониторе сессий только 1 запись
[img]data:image/png;base64,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[/img]
в панели написано что связь с asteriks установлена, но при этом "не настроен номер пользователя"
и в тексте ошибок Внешнее событие:  <license status='Не удалось получить свободную лицензию' code='1041' />

Добрый день, появилась ошибка при запуске телефонии после переноса сервера в другую подсеть (смена ip адреса), сделали вывод отладочных сообщений, текст такой:

Результат соединения  <ajax-response>
<response type='object' id='unknown'><generic response='Success' message='Authentication accepted' /></response>
</ajax-response>

Подключение к АТС произведено успешно.
Не найдено свободной лицензии на панель телефонии!
Результат разлогинивания:  
Результат соединения  <ajax-response>
<response type='object' id='unknown'><generic response='Success' message='Authentication accepted' /></response>
</ajax-response>

Подключение к АТС произведено успешно.
Не найдено свободной лицензии на панель телефонии!
Результат разлогинивания:  
Внешнее событие:  <license status='Sentinel HASP ключ не доступен  КОД:007' code='7' />
Внешнее событие:  <license status='Sentinel HASP ключ не доступен  КОД:007' code='7' />
Внешнее событие:  <generic response="Success" message="Authentication accepted" />


версия панели 1.2.24.8
подскажите как поправить?