Добрый день.
Подскажите, возможно ли получение сообщений из Группы в Телеграме ботом из панели телефонии?
У нас сообщения из группы в 1С не попадают.

Добрый день.
Не удается загрузить сообщения в приложение и нет возможности отправить сообщения в чате, хотя при переходе по ссылке "Открыть этот чат в 1С" происходит переход в 1С и в обсуждении сообщения присутствуют и можно создавать новые.

Подскажите на что обратить внимание чтобы решить данную проблему?
С Уважением, Илья.

Добрый день.

После обновления с версии панели 2 на версию панели 4 включилась транслитерация (русский в английской транскрипции) CallerID.
Пока поправил файл set-caller-id-with-transliteration.agi, но видимо нужно использовать set-caller-id.agi, но как на него переключить систему ума не приложу. Подскажите пожалуйста.
С уважением, Илья.

Добрый день.
Используем панель телефонии (как расширение) в интеграции с УНФ 1.6.15.55 на SQL, платформа 8.3.11.2867
Расширение конфигурации: Модуль телефонии (1.0.0.10), версия панели 1.4.26.27, работают 30 пользователей.
Asterisk 13.18.1 built by mockbuild @ jenkins7 on a x86_64 running Linux on 2017-11-10 20:56:57 UTC
FreePBX version: (14.0.3.19)
Core 14.0.18.19 Stable telefon1c.ru, Asterisk AJAM Settings (PT1C) 2.11.3.40 Stable telefon1c.ru
FreePBX настроен в соответствии с инструкцией: https://wiki.miko.ru/astpanel:ats:freepbx_distro#manager_asterisk
Настроен прокси сервер в соответствии с https://wiki.miko.ru/astpanel:ast_miko_proxy?roistat_visit=null

Периодически при подключении панели телефонии не происходит её полная инициализация (не загружается состояние телефонных линий и состояние в низу панели "Телефон отключен")
В журнале AJAM отладчик наблюдаем следующую картину:

Скрытый текст

new Structure("response, message, host, idenity, proxy","Success", "Authentication accepted", "asterisk.pcs.loc", "0", "MikoProxyMode") Не вышло вычислить выражение: Не вышло вычислить выражение: new Structure("response, actionid, variable, value","Success", "pt1c315", "MIKO_MyPBX", "") new Structure("response, message, host, idenity, proxy","Success", "Authentication accepted", "asterisk.pcs.loc", "0", "MikoProxyMode") [SendRequest] <result = 'operation timeout' errcode='28' httpcode = '0' / > [SendRequest] <result = 'operation timeout' errcode='28' httpcode = '0' / >

Затем по мере совершения звонков пользователями строки приходят в нормальное состояние, но в низу состояние телефона остаётся "Телефон оключен"
Лечится переподключением панели, но не всегда с первого раза. При нормальном подключении получаем следующий лог:

Скрытый текст

new Structure("response, message","Goodbye", "Thanks for all the fish.") new Structure("response, message, host, idenity, proxy","Success", "Authentication accepted", "asterisk.pcs.loc", "0", "MikoProxyMode") new Structure("response, actionid, variable, value","Success", "pt1c315", "SYSTEMNAME", "") new Structure("response, actionid, variable, value","Success", "pt1c315", "TRANSFER_CONTEXT", "from-internal-xfer") new Structure("response, actionid, variable, value","Success", "pt1c315", "MIKO_MyPBX", "") new Structure("response, message, host, idenity, proxy","Success", "Authentication accepted", "asterisk.pcs.loc", "0", "MikoProxyMode") new Structure("response, actionid, message","Success", "pt1c315", "Originate successfully queued") [ProcessMessageLoop] <listener state = 'waitevent request aborted' / > new Structure("response, message","Success", "Filter success activated") new Structure("response, actionid, message","Success", "pt1c315", "Originate successfully queued") new Structure("response, actionid, message","Success", "pt1c315", "Originate successfully queued") new Structure("response, actionid, message","Success", "pt1c315", "Originate successfully queued") new Structure("response, actionid, message","Success", "pt1c315", "Originate successfully queued") new Structure("response, actionid, message","Success", "pt1c315", "Originate successfully queued") new Structure("response, actionid, message","Success", "pt1c315", "Originate successfully queued") new Structure("response, channeltype, objectname, chanobjecttype, secretexist, remotesecretexist, md5secretexist, context, language, tonezone, amaflags, cid_callingpres, callgroup, pickupgroup, named_callgroup, named_pickupgroup, mohsuggest, voicemailbox, transfermode, lastmsgssent, maxforwards, call_limit, busy_level, maxcallbr, dynamic, callerid, regexpire, sip_authinsecure, sip_forcerport, sip_comedia, acl, sip_canreinvite, sip_directmedia, sip_promiscredir, sip_userphone, sip_videosupport, sip_textsupport, sip_t_38support, sip_t_38ec, sip_t_38maxdtgrm, sip_sess_timers, sip_sess_refresh, sip_sess_expires, sip_sess_min, sip_rtp_engine, sip_encryption, sip_rtcp_mux, sip_dtmfmode, tohost, address_ip, address_port, default_addr_ip, default_addr_port, default_username, codecs, status, sip_useragent, reg_contact, qualifyfreq, parkinglot, sip_use_reason_header, description","Success", "SIP", "315", "peer", "Y", "N", "N", "from-internal", "ru", "<Not set>", "Unknown", "Presentation Allowed, Not Screened", "", "", "SC", "SC", "", "315@device", "open", "0", "0", "2147483647", "0", "384 kbps", "Y", "ХХХХХХХХХ"' <315>", "1712 seconds", "no", "N", "N", "Y", "N", "N", "N", "N", "N", "N", "N", "Unknown", "4294967295", "Accept", "uas", "1800", "90", "asterisk", "N", "N", "rfc2833", "", "192.0.0.227", "5060", "(null)", "0", "315", "(ulaw|alaw)", "OK (7 ms)", "Grandstream GXP1628 1.0.4.106", "sip:315@192.0.0.227:5060", "60000 ms", "", "N", "") ОстатокДнейЛицензии = "", ТипЛицензии = "MIKO SaaS", РегистрационныйНомер = "MIKO-W1O3Q..." ОстатокДнейЛицензии (HASP) = "-1", ТипЛицензии (HASP) = "", РегистрационныйНомер (HASP) = "..."

После нормального подключения панель некоторое время работает хорошо, но при длительных звонках состояние отдельных линий пользователей подвисает и мы видим, что пользователь в состоянии соединён, порзвонить ему из панели невозможно, но на самом деле трубка у него опущена и с телефона звонок ему совершается.
Вот пример лога с таким поведением, оператор 314 звонит на номер 782491 и разговор длился 11 мин. после чего в панели управления Hangup не отобразился:

Скрытый текст

[DialBegin] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{33,{{"S","event"},{"S","DialBegin"}},{{"S","channelstate"},{"S","4"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","SIP/314-00007a99"}},{{"S","channelstatedesc"},{"S","Ring"}},{{"S","destuniqueid"},{"S","1542279822.79400"}},{{"S","calleridnum"},{"S","88142555505"}},{{"S","calleridname"},{"S","<unknown>"}},{{"S","destchannelstatedesc"},{"S","Down"}},{{"S","context"},{"S","macro-dialout-trunk"}},{{"S","connectedlinenum"},{"S","782491"}},{{"S","connectedlinename"},{"S","CID:88142555505"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","s"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{2,{{"S","CDR(linkedid)"},{"S","1542279821.79399"}},{{"S","INTERCHANNEL"},{"S",""}}}}},{{"S","priority"},{"S","32"}},{{"S","uniqueid"},{"S","1542279821.79399"}},{{"S","linkedid"},{"S","1542279821.79399"}},{{"S","destcalleridnum"},{"S","782491"}},{{"S","destchannel"},{"S","SIP/BRI765017-00007a9a"}},{{"S","destchannelstate"},{"S","0"}},{{"S","destcalleridname"},{"S","CID:88142555505"}},{{"S","destconnectedlinenum"},{"S","88142555505"}},{{"S","destconnectedlinename"},{"S","<unknown>"}},{{"S","destlinkedid"},{"S","1542279821.79399"}},{{"S","destlanguage"},{"S","ru"}},{{"S","destaccountcode"},{"S",""}},{{"S","destcontext"},{"S","func-apply-sipheaders"}},{{"S","destexten"},{"S","s"}},{{"S","destpriority"},{"S","12"}},{{"S","dialstring"},{"S","BRI765017/782491"}},{{"S","host"},{"S","asterisk.pcs.loc"}}}} [DialEnd] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{33,{{"S","event"},{"S","DialEnd"}},{{"S","channelstate"},{"S","4"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","SIP/314-00007a99"}},{{"S","channelstatedesc"},{"S","Ring"}},{{"S","destuniqueid"},{"S","1542279822.79400"}},{{"S","calleridnum"},{"S","88142555505"}},{{"S","calleridname"},{"S","<unknown>"}},{{"S","destchannelstatedesc"},{"S","Up"}},{{"S","context"},{"S","macro-dialout-trunk"}},{{"S","connectedlinenum"},{"S","782491"}},{{"S","connectedlinename"},{"S","CID:88142555505"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","s"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{2,{{"S","CDR(linkedid)"},{"S","1542279821.79399"}},{{"S","INTERCHANNEL"},{"S",""}}}}},{{"S","priority"},{"S","32"}},{{"S","uniqueid"},{"S","1542279821.79399"}},{{"S","linkedid"},{"S","1542279821.79399"}},{{"S","destcalleridnum"},{"S","782491"}},{{"S","destchannel"},{"S","SIP/BRI765017-00007a9a"}},{{"S","destchannelstate"},{"S","6"}},{{"S","destcalleridname"},{"S","CID:88142555505"}},{{"S","destconnectedlinenum"},{"S","88142555505"}},{{"S","destconnectedlinename"},{"S","<unknown>"}},{{"S","destlinkedid"},{"S","1542279821.79399"}},{{"S","destlanguage"},{"S","ru"}},{{"S","destaccountcode"},{"S",""}},{{"S","destcontext"},{"S","from-trunk"}},{{"S","destexten"},{"S",""}},{{"S","destpriority"},{"S","1"}},{{"S","dialstatus"},{"S","ANSWER"}},{{"S","host"},{"S","asterisk.pcs.loc"}}}} [BridgeEnter] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{25,{{"S","event"},{"S","BridgeEnter"}},{{"S","bridgename"},{"S","<unknown>"}},{{"S","privilege"},{"S","call,all"}},{{"S","bridgeuniqueid"},{"S","484e83bb-4a6d-419b-96b1-9b4a3a7e05aa"}},{{"S","bridgetechnology"},{"S","simple_bridge"}},{{"S","bridgecreator"},{"S","<unknown>"}},{{"S","bridgenumchannels"},{"S","1"}},{{"S","bridgetype"},{"S","basic"}},{{"S","bridgevideosourcemode"},{"S","none"}},{{"S","channel"},{"S","SIP/BRI765017-00007a9a"}},{{"S","channelstate"},{"S","6"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","782491"}},{{"S","calleridname"},{"S","CID:88142555505"}},{{"S","context"},{"S","from-trunk"}},{{"S","connectedlinenum"},{"S","88142555505"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S",""}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{4,{{"S","CDR(linkedid)"},{"S","1542279821.79399"}},{{"S","DIALEDPEERNUMBER"},{"S","BRI765017/782491"}},{{"S","BLKVM_CHANNEL"},{"S",""}},{{"S","BRIDGEPEER"},{"S","SIP/314-00007a99"}}}}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1542279822.79400"}},{{"S","linkedid"},{"S","1542279821.79399"}},{{"S","host"},{"S","asterisk.pcs.loc"}}}} [BridgeEnter] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{25,{{"S","event"},{"S","BridgeEnter"}},{{"S","bridgename"},{"S","<unknown>"}},{{"S","privilege"},{"S","call,all"}},{{"S","bridgeuniqueid"},{"S","484e83bb-4a6d-419b-96b1-9b4a3a7e05aa"}},{{"S","bridgetechnology"},{"S","simple_bridge"}},{{"S","bridgecreator"},{"S","<unknown>"}},{{"S","bridgenumchannels"},{"S","2"}},{{"S","bridgetype"},{"S","basic"}},{{"S","bridgevideosourcemode"},{"S","none"}},{{"S","channel"},{"S","SIP/314-00007a99"}},{{"S","channelstate"},{"S","6"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","88142555505"}},{{"S","calleridname"},{"S","<unknown>"}},{{"S","context"},{"S","macro-dialout-trunk"}},{{"S","connectedlinenum"},{"S","782491"}},{{"S","connectedlinename"},{"S","CID:88142555505"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","s"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{4,{{"S","CDR(linkedid)"},{"S","1542279821.79399"}},{{"S","DIALEDPEERNUMBER"},{"S","BRI765017/782491"}},{{"S","BLKVM_CHANNEL"},{"S",""}},{{"S","BRIDGEPEER"},{"S","SIP/BRI765017-00007a9a"}}}}},{{"S","priority"},{"S","32"}},{{"S","uniqueid"},{"S","1542279821.79399"}},{{"S","linkedid"},{"S","1542279821.79399"}},{{"S","host"},{"S","asterisk.pcs.loc"}}}} [BridgeLeave] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{25,{{"S","event"},{"S","BridgeLeave"}},{{"S","bridgename"},{"S","<unknown>"}},{{"S","privilege"},{"S","call,all"}},{{"S","bridgeuniqueid"},{"S","484e83bb-4a6d-419b-96b1-9b4a3a7e05aa"}},{{"S","bridgetechnology"},{"S","simple_bridge"}},{{"S","bridgecreator"},{"S","<unknown>"}},{{"S","bridgenumchannels"},{"S","1"}},{{"S","bridgetype"},{"S","basic"}},{{"S","bridgevideosourcemode"},{"S","none"}},{{"S","channel"},{"S","SIP/BRI765017-00007a9a"}},{{"S","channelstate"},{"S","6"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","782491"}},{{"S","calleridname"},{"S","CID:88142555505"}},{{"S","context"},{"S","from-trunk"}},{{"S","connectedlinenum"},{"S","88142555505"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S",""}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{4,{{"S","CDR(linkedid)"},{"S",""}},{{"S","DIALEDPEERNUMBER"},{"S",""}},{{"S","BLKVM_CHANNEL"},{"S",""}},{{"S","BRIDGEPEER"},{"S",""}}}}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1542279822.79400"}},{{"S","linkedid"},{"S","1542279821.79399"}},{{"S","host"},{"S","asterisk.pcs.loc"}}}} [BridgeLeave] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{25,{{"S","event"},{"S","BridgeLeave"}},{{"S","bridgename"},{"S","<unknown>"}},{{"S","privilege"},{"S","call,all"}},{{"S","bridgeuniqueid"},{"S","484e83bb-4a6d-419b-96b1-9b4a3a7e05aa"}},{{"S","bridgetechnology"},{"S","simple_bridge"}},{{"S","bridgecreator"},{"S","<unknown>"}},{{"S","bridgenumchannels"},{"S","0"}},{{"S","bridgetype"},{"S","basic"}},{{"S","bridgevideosourcemode"},{"S","none"}},{{"S","channel"},{"S","SIP/314-00007a99"}},{{"S","channelstate"},{"S","6"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","88142555505"}},{{"S","calleridname"},{"S","<unknown>"}},{{"S","context"},{"S","macro-dialout-trunk"}},{{"S","connectedlinenum"},{"S","782491"}},{{"S","connectedlinename"},{"S","CID:88142555505"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","s"}},{{"S","Переменные"},{"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{4,{{"S","CDR(linkedid)"},{"S","1542279821.79399"}},{{"S","DIALEDPEERNUMBER"},{"S","BRI765017/782491"}},{{"S","BLKVM_CHANNEL"},{"S",""}},{{"S","BRIDGEPEER"},{"S",""}}}}},{{"S","priority"},{"S","32"}},{{"S","uniqueid"},{"S","1542279821.79399"}},{{"S","linkedid"},{"S","1542279821.79399"}},{{"S","host"},{"S","asterisk.pcs.loc"}}}} [Hangup] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{19,{{"S","event"},{"S","Hangup"}},{{"S","channelstate"},{"S","6"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","SIP/BRI765017-00007a9a"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","782491"}},{{"S","context"},{"S","from-trunk"}},{{"S","calleridname"},{"S","CID:88142555505"}},{{"S","connectedlinenum"},{"S","88142555505"}},{{"S","connectedlinename"},{"S","<unknown>"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S",""}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1542279822.79400"}},{{"S","linkedid"},{"S","1542279821.79399"}},{{"S","cause_txt"},{"S","Normal Clearing"}},{{"S","cause"},{"S","16"}},{{"S","host"},{"S","asterisk.pcs.loc"}}}} [Hangup] {"#",3d48feae-a9c6-4c5a-a099-9eb6477630c6,{19,{{"S","event"},{"S","Hangup"}},{{"S","channelstate"},{"S","6"}},{{"S","privilege"},{"S","call,all"}},{{"S","channel"},{"S","SIP/314-00007a99"}},{{"S","channelstatedesc"},{"S","Up"}},{{"S","calleridnum"},{"S","88142555505"}},{{"S","context"},{"S","from-internal"}},{{"S","calleridname"},{"S","<unknown>"}},{{"S","connectedlinenum"},{"S","782491"}},{{"S","connectedlinename"},{"S","CID:88142555505"}},{{"S","language"},{"S","ru"}},{{"S","accountcode"},{"S",""}},{{"S","exten"},{"S","h"}},{{"S","priority"},{"S","1"}},{{"S","uniqueid"},{"S","1542279821.79399"}},{{"S","linkedid"},{"S","1542279821.79399"}},{{"S","cause_txt"},{"S","Normal Clearing"}},{{"S","cause"},{"S","16"}},{{"S","host"},{"S","asterisk.pcs.loc"}}}}

Периодически в логе появляется ошибка:

Скрытый текст
Код [ProcessMessageLoop] <listener state = 'Too many events per waitevent request' / > [ProcessMessageLoop] <listener state = 'waitevent request aborted' / >

перед которой более полутора сотен строк с [UserEvent]
После этой ошибки панель телефонии перестаёт отображать изменения.


Подскажите что предпринять чтобы исправить проблему.